Our Services
MAILTAG EXPRESS is an international door-to-door shipping center. We are a premium partner of major international couriers. We’re based in Manila, Philippines, and have a number of shipping centers located in key cities. We are the shipper of choice of major companies, online sellers, multi-level networkers, and manufacturing companies. Sending simple documents or big parcels from the Philippines anywhere in the world is easy. We make everything hassle-free for our customers.
We are truly making shipping that simple. Drop in any of our centers, fill out a simple form, pay the shipping fee and you're done! We'll be the one to package it, inventory it, and ship it for you. It's that simple! Should you have multiple or bulky shipments to send and no time to come to our centers just call us and we'll help you pick it up free of charge. Door-to-door service is easy and hassle-free shipping with us. This is truly the Mailtag experience!
With our platform, mailtagexpress.com/#contactus, you can make bookings online.
| Major Cities | Estimated Delivery Time |
| Asia | 2-3 Business Days |
| 2-5 Business Days |
DDU (Delivered Duty Unpaid)
The shipper is responsible for ensuring goods arrive safely to a destination; the receiver is responsible for import duties and taxes.
Delivered Duty Paid (DDP)
Indicates that the shipper must cover duties, import clearance, and any taxes. May incur additional fees for the consignee.
At MAILTAG EXPRESS, we offer cardboard boxes of different sizes and a wide range of other essential packing supplies.
Prohibitions & Restrictions
Prohibited items are illegal to ship or not allowed by our partner carriers.
Restricted items can be shipped, but only with the necessary permits and clearances.
Prohibited:
– Air guns
– Live animals
– Bullion (precious metals)
– Cash or any legal tender
– Negotiable instruments
– Explosives & weapons, including imitation
– Firearms & ammunition, including imitation
– Fresh/frozen produce
– Gambling devices, including playing cards
– Human and animal remains, including ashes
– Illegal goods (counterfeit, narcotics)
– Ivory
– Loose (semi)precious stones
– Meat products (corned beef, chicharon, liver spread, etc.)
– Dried fish (daing, danggit, pusit, etc.)
– Perishable, fresh, and frozen goods
– Pornography
– Power banks
– Prescription and OTC drugs
Restricted:
– Items with alcohol or oil content
– Designer/luxury brand goods
– Breakables (glass, etc.)
– Electronics
– Food in glass jars or containers
– Items with internal batteries
– Food supplements
In order for us to ship skincare and cosmetic items, we need an MSDS (Material Safety Data Sheet), which you can obtain from the manufacturer.
Compliance & Taxes
Customs duties are what our partner courier refers to as tariffs or taxes that are levied on goods when they are shipped across international borders. These fees are imposed to protect a country’s import and export revenues by controlling the flow of goods into and out of the country.
Although revenue is the main reason for doing so, customs duties may also be levied to protect a domestic industry from foreign competition.
The destination country's customs authority will determine the cost of tariffs and taxes.
Pricing & Quotation
Please kindly fill up form on this link:
https://mailtagexpress.com/request-a-quote/
The insurance fee, remote surcharge, oversized cargo fee, special handling fee, USFDA Prior Notice, duties, taxes, and any other incidental expenses, if any, are not included in our pricing.
Payments / Refunds
BANK
E-MONEY
CASH
Please provide the following details to process a refund:
- Reason for return
- Invoice number for billing
- Proof of payment
- Designated bank account for reimbursement
Please send the details to admin@mailtagexpress.com.
Contact & Office Inquires
You may contact our MAILTAG EXPRESS BRANCHES at mailtagexpress.com/locations
| Monday-Friday: | 9:00am - 6:00pm |
| Saturday: | 9:00am - 3:00pm |
